Privacy Policy

Effective Date: 1 September 2026
Last Updated: 1 September 2026

MKB Housing (“MKB Housing”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or interact with our website, https://mkbhousing.com/ (“Website”), including when you submit an enquiry, request information about our residential projects, schedule a site visit, or contact us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

 

1. Information We Collect

We may collect personal information that you voluntarily provide through our Website, including:

  • Full name
  • Mobile or telephone number
  • Email address
  • City or location
  • Property/project you are interested in
  • Type of property you are looking for
  • Enquiry or message details
  • Information provided when requesting a site visit
  • Any other information you voluntarily provide through our forms or communications

Our Website includes enquiry forms through which visitors may provide their name, phone number, email address, property requirements and location.

We may also automatically collect certain technical information when you visit our Website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Website usage and interaction information.

 

2. How We Use Your Information

We may use the information collected through the Website to:

  • Respond to your enquiries
  • Provide information about MKB Housing projects
  • Provide property details, pricing and availability
  • Arrange or coordinate site visits
  • Understand your residential property requirements
  • Provide information about apartments, homes and related services
  • Communicate with you regarding your enquiry
  • Assist with the home-buying process
  • Provide information about home loan assistance where applicable
  • Improve our Website and services
  • Analyse Website usage and performance
  • Maintain Website security
  • Prevent fraud, misuse or unauthorised activity
  • Comply with applicable legal and regulatory requirements

 

3. Enquiry and Contact Forms

When you submit an enquiry through our Website, the information you provide may be accessed by authorised MKB Housing personnel, including sales or customer-support personnel, for the purpose of responding to your enquiry.

Depending on the nature of your enquiry, we may contact you by:

  • Telephone
  • Mobile phone
  • Email
  • Other communication methods using the contact details you have provided

For example, project pages may provide enquiry forms requesting your name, phone number, email address, city and message so that MKB Housing can assist you with project-related information.

 

4. Property Enquiries and Site Visits

If you request information about an MKB Housing project or request a site visit, we may use the information you provide to:

  • Confirm your enquiry
  • Contact you regarding the requested property
  • Provide project specifications and availability
  • Arrange a site visit
  • Provide directions or other relevant information
  • Follow up regarding your property enquiry

The information may be shared internally with the appropriate MKB Housing representatives to fulfil your request.

 

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, measure performance and provide a better user experience.

Cookies may be used for purposes including:

  • Essential Website functionality
  • Website performance
  • Analytics and traffic measurement
  • Understanding visitor behaviour
  • Improving Website content and functionality
  • Security

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

 

6. Analytics and Third-Party Services

We may use third-party technology and service providers to support the operation and improvement of our Website.

These services may include providers used for:

  • Website analytics
  • Website hosting
  • Website security
  • Form processing
  • Email communication
  • Embedded content
  • Maps and location services
  • Online advertising or marketing measurement

Third-party service providers may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services you access through our Website.

 

7. How We Share Your Information

We do not sell or rent your personal information.

We may share your personal information where reasonably necessary with:

  • Authorised MKB Housing employees and representatives
  • Sales and customer-support personnel
  • Website hosting and technology service providers
  • Form-processing and communication service providers
  • Professional advisers, where necessary
  • Financial or home-loan service partners where required to provide a service requested by you
  • Government authorities or law-enforcement agencies where required by law
  • Other parties where disclosure is necessary to protect our legal rights, Website, users or business

Where third parties process personal information on our behalf, we take reasonable steps to require appropriate confidentiality and security measures.

 

8. Home Loan and Financial Assistance

MKB Housing may assist customers with home loan processing through banking or financial partners.

If you request assistance with financing or a home loan, information necessary to facilitate that request may be shared with the relevant bank or financial service provider, subject to applicable law and, where required, your consent.

MKB Housing does not control the privacy practices of third-party banks or financial institutions. Their respective privacy policies will apply to information processed directly by them.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to enquiries
  • Providing requested property information
  • Managing customer relationships
  • Arranging site visits
  • Processing transactions
  • Maintaining business and legal records
  • Resolving disputes
  • Complying with legal and regulatory obligations

The actual retention period may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.

 

10. Data Security

MKB Housing takes reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

 

11. Your Privacy Rights

Subject to applicable law, you may have certain rights concerning your personal information, including the right to:

  • Request information about personal data processed about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where permitted by law
  • Withdraw consent where processing is based on consent
  • Raise a grievance or concern regarding the processing of your personal information

Requests may be subject to reasonable verification requirements to ensure that personal information is not disclosed to an unauthorised person.

The rights available to you may vary depending on applicable law and the provisions in force at the relevant time.

 

12. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw your consent by contacting us using the contact details provided in this Privacy Policy.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain information may continue to be retained or processed where such processing is permitted or required by applicable law.

 

13. Communications

If you submit an enquiry through our Website, we may contact you regarding your enquiry, property requirements, requested site visit or other directly related matters.

If you do not wish to receive non-essential promotional communications from us, you may contact us and request that such communications be discontinued.

 

14. Children’s Privacy

Our Website is primarily intended for adults seeking information about residential properties and related real estate services.

We do not knowingly collect personal information from children for purposes unrelated to our services.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and take appropriate action.

 

15. Third-Party Websites and Links

Our Website may contain links to third-party websites, platforms or services.

These third-party websites operate independently and may have their own privacy policies and terms.

MKB Housing is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

 

16. International Data Processing

Some technology or service providers used by MKB Housing may process information on servers located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing complies with applicable laws and any required safeguards.

 

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our Website
  • Our services
  • Technology
  • Business practices
  • Data-processing practices
  • Applicable laws and regulations

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to periodically review this Privacy Policy.

 

18. Contact Us

If you have any questions, concerns, privacy requests or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.

MKB Housing

Address:
No. 395, Indira Gandhi Street,
K.K. Nagar, Trichy – 620 023,
Tamil Nadu, India.

Phone:
+91 99800 03341

Email:
mkbhomes77@gmail.com

MKB Housing also publishes additional contact numbers, including +91 94431 41965 and +91 70946 81855, on its contact page.

For privacy-related requests, please mention “Privacy Request” in the subject of your communication.

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